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Settings

Get help with problems or questions about Weddy

Where do I find this?
Sidebar > Settings > Support

Step by Step

  1. 1Go to 'Settings' > 'Support'
  2. 2Quick FAQ: 3 expandable common questions right on the page
  3. 3Owner/Co-Owner: Live chat via the Support tab in the floating assistant (bottom right)
  4. 4Helper: Crisp chat opens in a new tab with pre-filled information
  5. 5Or write to us by email at info@weddysuite.com
  6. 6Professional plan upgrade: teaser for priority support

Tips

  • Live chat is role-based: Owner/Co-Owner use the floating assistant, Helpers use chat in a new tab
  • The quick FAQ answers the most common questions right on the page
  • If chat is unavailable, a notice 'Chat not available' appears

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